Payment Policy
We offer you secure and convenient payment options. All payments are processed through encrypted and secure payment providers to protect your data at all times.
Accepted payment methods
We accept the following payment methods:
- American Express (Amex)
- Apple Pay
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
Payment security
All transactions are processed via SSL-encrypted connections. Your sensitive payment data is not stored on our servers and is protected at all times.
Payment processing
Payment is completed directly during the ordering process. After successful payment, you will receive an order confirmation via email.
currency
All prices are calculated in the currency specified on our website.
Problems with payment
If a payment fails or cannot be completed, please check your payment details or contact our customer service.
Address : Fahrenberg 11, Hamburg, 22885 Germany
UK Fulfillment Center: 117 CHURCHILL WAY ISE LODGE KETTERING, Northamptonshire NN15 5DP United Kingdom
Email : support@nulivea.com
Product not suitable for children.
WEEE : DE43541249.
Battery registration number : DE52937048
Customer service hours
Monday – Friday: 10:00 – 18:00 (GMT+1 / Germany)
Saturday: 10:00 – 16:00 (GMT+1 / Germany)
Sunday: Closed
Response time: within 24 hours (GMT+1 / Germany)